Previously Recorded Webcast

Experience is Everything: Online Presence Strategies to "Wow" Members
Recorded on May 20, 2009

About this Webcast

The devil is in the details when creating online strategies to wow your members. In this session, Digital Insight, an Intuit company, will share tips on getting back to the basics with your Web site design.

Key takeaways include:

• Web site design and layout
• Interactivity of demos
• Applications to drive adoption

Who Should Attend

CEO and Marketing Staff

Instructors:

David Rubini, Director, EDW Product Management, Digital Insight

Rubini is responsible for creating user-centered strategies and solutions for leveraging access to data about the attributes and behaviors of users of online financial products. From 2005 to 2007, Rubini led Digital Insight’s user experience function. Digital Insight was acquired by Intuit in 2007, and Rubini moved into his current position. Over the last two decades, Rubini has also held positions in user experience design and product management at Magnet Communications (online corporate banking), CheckFree (online bill payment), Vertical One (account aggregation), Cambridge Technology Partners (e-commerce strategy), and NCR Corp (retail and banking technology).

Erika Teola, Marketing Manager, Digital Insight

Erika Teola has been in the financial services industry for the past 18 years and has been with Digital Insight, an Intuit® Company, since May, 2000. She currently serves as Marketing Manager for Digital Insight, where she manages programs designed to drive clients’ active use of online banking products and services. She also has held a variety of positions in communications, customer service and training. Before joining Digital Insight, Teola was a 10-year employee with Fidelity Federal Bank, starting as a teller and quickly moving into a Training Manager role for several years before becoming a Call Center Manager. Teola has a bachelor’s degree in psychology from California State University in Long Beach, Calif.

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